Wow - we are talking a completely new beast here. The council is
rigidly hierarchical and is essentially run as an old boys club by the
speaker (who is retiring next year, apparently). There is a major
culture clash happening between the council old-guard - people who have
been there for decades and who were born and bred in the area and people
like me, who were brought in from the outside to start to affect
change.
I currently have 3 team members. One does mapping, one the address database and one the sort of spillover from the other two. They have been at the council for
ages, in one case since 1978. They are all older than me and they are
all from the area. Mapping guy started off as a draughtsman for
planning - proper old school technical drawing. He is a very good
mapper - but that's what he does - maps. The software used - cadcorp -
seems like a pretty decent piece of software with a lot of capability
for analysis, but he's not really that interested. He does maps. 50
something year old, divorced, balding, proper South London. Quiet type. H e has to give a presentation in the large-team meeting and he is
terrified - has never done one before - but he won't admit it, so I am
scheduling a few short meetings with him to talk about presentation
stuff. I like him - took him a while to warm up to me, but he seems
like a good guy. The address guy is a bit more intellectually curious - he likes to tinker
with data and is quite good with Access. The state of the address database is very
good and it is mostly down to it being his baby. He seems like a bit of
an overgrown, 40something lad. Very much no girlfriend. I like him
but he can be a bit of a pushy pain in the butt sometimes. There is a
woman then who sort of does the overflow for the two of them but is
taking over the land terrier role, so will be a bit more busy. (Land
terrier holds the records for the publicly owned property and is part of
the planning system, but the records are transactional and are
going to be a complete nightmare to make use of in another context). She is quite quiet but I feel like she is trying to put the wool over on me sometimes. One to watch.
I am then inheriting two people
who work on street naming and numbering. One of them I see no problems
with - she is a fairly quiet woman - very intelligent - and just wants
to do her job properly. The other - well - the other is a loud-mouthed,
chain smoking, hot-headed late 50s woman who is apparently in very bad
health (has had serious surgery lately) who knows everything about
everything in the area and has all the general tact and charm of a
brick. She is very important in her world and her job the most
important in the council, and the only way to get her to change anything
she does without a huge and very public fight is to play to this sense
of imortance. There is a serious effort underway by me and my boss to
get her to quit shouting at people. Good times there. I will likely
also be inheriting the LSG custodian (road naming) and possibly the census and policy
person. This was all news to me when I got there!
In short,
there is no GIS or data policy. The council doesn't seem to be much on project or IT management, has
no culture of data sharing, no council DBAs, no interest in encouraging
in-house IT development and very little interest in thinking outside of
the box (this being the heart of the conflict between old and new, it
seems). So, I have been tasked with developing, pretty much from
scratch, the GIS policy. A big part of this is going to be wresting
some sort of minor control over our servers and our very-underused Oracle database. Spatial data at the moment is scattered hither and yon
across two servers and across the council. There is an Oracle database
for the planning system, managed (at large cost) by the GIS provider. T here is no test database and no test planning system. The council
servers are all in the basement - they used to be in a server farm, but
as a cost saving measure, they brought it all back in house and have 3
different companies managing separate aspects. The first server farm
flooded. (oops) so they made another one - in the basement. There is a
single choke point - a NAS - hooking into the SAN in the basement. All
profiles are virtual - nothing is cached - and the whole council - 2500
people - grinds to a halt if someone tries a large print job or if (god
help them) we try to open a large dataset. It is an untenable situation and
has been going on for many months with promises of it getting better at
some distant point in the future. Very cleverly, they fired the people
who designed the system before having them fix the system, and the main
project manager for fixing the whole thing admitted the other day, in a
meeting, that no one knows how it works. Good planning then. Reminds me of the university computer setup 20+ years ago. We'll get there- I
just need to demonstrate that none of the amazing things they want us to
do are possible with the current network.
I'm actually really enjoying myself - I like the people I'm working with and I see huge possibilities for the team, but wow.
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